Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days.
During high-volume periods or new releases, processing times may be slightly longer.

Shipping Times

Once your order has been processed, delivery times are typically:

• Finland: 1–3 business days

• EU: 3–7 business days

• International: 7–14 business days

Please note that delivery times may vary depending on carrier delays, customs, or external factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Tracking

You will receive a tracking number via email once your order has been shipped.
If you did not receive a tracking email, please check your spam folder or contact our customer support.

Customs & Duties

International orders may be subject to customs fees, taxes, or import duties.
These charges are the responsibility of the customer and vary by country.

Lost or Damaged Packages

We are not responsible for packages lost or damaged by the carrier.
If your package is delayed, missing, or delivered damaged, please contact the shipping carrier first. We will assist if further help is required.

Incorrect Address

Please make sure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Contact

For any questions regarding shipping, please contact us at:
help.maku@gmail.com